Bus Services 2023-24
A reminder that those wishing to book a new single or return bus pass or ad hoc journeys should do so from our bus website here. To do so you will need to first set up an account. The site shows clear information on all bus routes, stops and fare information.
Bus passes are booked on an annual basis and are invoiced termly, starting with the Michaelmas Term fees. Payment must be made by the start of each term in order to guarantee the place.
Ad Hoc Journey Bookings
All ad hoc users must pre-book a seat to travel. A £10 penalty fare will be charged per journey for those who fail to do so. You are able to make multiple ad hoc journey bookings at the same time. All ad hoc journeys must be paid for at the time of booking using a debit or credit card.
Bus Passes
Swipe Cards will be issued to new bus pass users in school this week. For ease of use we have also issued all new and existing bus pass users with a digital wallet pass, similar to those used for plane and train travel, which they will be able to load onto their mobile phone. Bus users must swipe or scan on the bus in the morning and on and off the bus in the afternoon.
Safety
The safety of pupils using the bus service is of paramount importance. We ask parents to talk to their children about how to keep safe going to and from the bus stop and ensure they know what to do if the bus doesn’t arrive. There is a briefing for pupils who use the bus service at the start of each academic year. The College’s risk assessment of the bus service is attached here and a copy is also on the Parent Portal.
Buses Customer Service
Vectare, our transport consultant handle the customer service for the buses on the College’s behalf, the Vectare team are very familiar with our bus routes and do this already for a number of schools with great success. They provide parents with support between 6.00am and 10.00pm, seven days a week. For any live operational matters (i.e. stood at a bus stop), please call Vectare on 0115 777 3185. For any matter that is not live, and operational, please use the contact form on the website, or contact them via email at princethorpe@vectare.co.uk.
Should you have any queries relating to any of the above information please do not hesitate to contact the team at Vectare and they will be more than happy to assist.