Review Of College Bus Services - Update On Survey Results
Our Review of the College Bus Services is making good progress and we would like to thank all the current and incoming families who participated in the recent survey for their feedback.
The aim of the review is to optimise the services we provide for families and where possible improve routes and journey times.
We had over 450 responses, which is particularly high and a good sample of the school population. Overall the feedback on the service and routes is very positive with current users ranking it 4.2 out of 5.
Looking at the map with current and incoming family locations, the routes broadly serve all the areas where our current and incoming pupils live.
Areas raised for improvement include the length of some journeys and a wish for more direct services, the desire for late buses after co-curricular activities, comments on cost and thoughts on the environmental impact of moving more pupils onto the buses.
Of course making routes more direct may result in fewer stops, but a faster service. Putting additional late buses on does come at a significant price and we are always balancing the service provision with demand and price sensitivity.
On the positive front users commented on the friendliness and helpfulness of the drivers, that the service is reliable, timings generally work well and the vehicles are of good quality.
We have also had a high number or requests for new stops, which will be considered.
We have met with Vectare to discuss their initial thoughts and findings and the next step will be for members of Vectare staff to travel on the routes after Easter. Bus users will be notified when this is to happen on their child's route.
Once the review is completed Vectare will present their findings to the College and work on revised routes and timetables which will be completed and published by early June.
Many thanks
Eddie Tolcher
Foundation Bursar